Have a question about your order, a style or a size?

Monday to Friday 10am–6pm EST

Email : contact@olisticthelabel.com

Whatsapp: +33 6310256344

Shopping help

DOMESTIC EU SHIPPING

Europe Standard delivery: 3 days - Free shipping

We deliver to the France from Monday to Friday, except on national holidays.

Please note that at peak times/periods your order may take slightly longer than usual to arrive.

INTERNATIONAL SHIPPING

International Standard delivery: 8 business days

Shipping 45€ for worldwide orders from 0-500€ 

Free shipping for orders above 500€

Pre-order: For items reserved for pre-order, the delivery time will be calculated from the moment of their arrival in our warehouse. The estimated delivery time is shown on the product sheet at the time of purchase.

We ship worldwide Monday through Friday, excluding holidays.

Please note that your order may take a little longer than usual at peak days/times.

All orders placed before 11:00 a.m. (CET) are generally dispatched within a maximum of 3 days for delivery in mainland France, unless otherwise indicated to the customer before the order is placed, and 8 working days for delivery within any destination.

For custom-made pieces, we need 4 months in advance to accept the order.

1. Once your order has been dispatched, you will receive a confirmation by e-mail. On the same day, you will receive a tracking number by email sent directly by the courier.
2. OLISTIC THE LABEL cannot be held responsible for delays caused by the courier or local customs.
3. All prices are quoted in € and include 20% French sales tax / VAT. If your order is sent to a destination outside the EU, the tax will be subtracted at checkout. Prices do not include delivery costs.
4. Orders may be subject to local taxes and/or import duties at your own expense. All local customs charges including handling, duties and taxes will be sent directly to you.