Article 1: Object

The general conditions of sale below detail the rights and obligations of the company OLISTIC THE LABEL (the Seller) and of its customers (the Buyer) in connection with the sale of clothing.

Any service performed by the company OLISTIC THE LABEL implies the unreserved acceptance of the buyer to these general conditions of sale.

Article 2: The company OLISTIC THE LABEL

OLISTIC THE LABEL is a SAS company, with a capital of 1000 €, registered with the Trade and Companies Register under the SIRET number 85157440000012, and represented by Camille Jaillant.

The registered office address is: 12 Rue Anselme, 93400 Saint-Ouen.

Anyone can contact the company by email at: or by phone 06 31 02 56 34.

Article 3: Presentation and Characteristics of the OLISTIC THE LABEL products

The products proposed are those appearing on the website OLISTIC THE LABEL ( of the company OLISTIC THE LABEL, within the limit of stocks available.

OLISTIC THE LABEL reserves the right to modify the product assortment at any time. Each product is presented on the website with a description of its main technical characteristics. The photographs are as faithful as possible but do not engage the Seller.

The sale of the products presented on the website is intended for all buyers resident in countries that fully authorize the entry of these products into their territory.

The photographs do not enter the contractual field. The responsibility of OLISTIC THE LABEL cannot be engaged if errors are induced there.

All the texts and images presented on the site are reserved, for the whole world, under the rights of author and intellectual property; their reproduction, even partial, is strictly forbidden.

Article 4: Rates

Our site indicates all prices in euros, taxes included, with the VAT applicable on the day of the order. Any change in the VAT rate may be reflected on the price of the products.

The company OLISTIC THE LABEL reserves its right to modify its prices at any time, being understood however that the price appearing on the catalog the day of the order will be the only one applicable to the buyer. The prices indicated do not include the delivery costs, invoiced in addition to the price of the products bought according to the total amount of the order

Article 5: Order and terms of payment

The customer validates his order when he clicks on “I confirm my order” after having accepted the present general conditions of sale.

Before this validation, it is systematically proposed to the customer to check each element of his order; he can thus correct potential errors.

OLISTIC THE LABEL confirms the order by e-mail; this information includes all the elements of the order and the 14 days right of withdrawal of the customer.

All Sales items are final. The sales items can benefits from the same guarantees as others items ( taken back or exchanged) if damaged or had manufacturing defects.

Payment must be made by the Buyer at the time of the order.

Payment will be made by credit card, Paypal, Visa, Mastercard, American Express, JCB, Diner’s Club and Paypal.

No order will be delivered without the receipt of payment in advance. All orders are payable only in euros, no other currency is accepted.

Article 6: Retention of title

OLISTIC THE LABEL retains full ownership of the products sold until full payment of the price, in principal, costs and taxes included

Article 7: Retractation

Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of his order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for the cost of return.

Article 8: Delivery

The delivery date is fixed, for an address in mainland France, the day of the payment + 15 working days. This delay represents the maximum delivery time.

Outside mainland France, the delay varies according to the carrier.

All orders are delivered as quickly as possible, most often posted the day after the order.

Article 9: Liability

The company OLISTIC THE LABEL in the process of distance selling, is held only by an obligation of means. It can not be held responsible for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, break of the service, or other involuntary problems.

Article 10: Intellectual Property

All the elements of the OLISTIC THE LABEL website ( are and remain the intellectual and exclusive property of the OLISTIC THE LABEL company. Nobody is allowed to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, a logo, a visual or a text.

Article 11: Personal data

The company OLISTIC THE LABEL undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. All information concerning him is subject to the provisions of Law No. 78-17 of 6 January 1978. As such, the user has a right to access, modify and delete information about him. He can make the request at any time by mail to the following address: OLISTIC THE LABEL, 12 Rue Anselme, 93400 Saint-Ouen.

Article 12: Dispute Resolution

These conditions of distance selling are subject to French law. For any litigation or litigation, the competent court will be that of BOBIGNY.